Parent Information

A student’s university experience and academic success is associated with that student’s overall health and wellness. Parents play a vital role in student transition and success, particularly in the student’s first semester away from home. Please explore this important parent information that will help you learn more about our services, requirements, and policies so that we can work together to optimize health and wellness for your student and our entire student population.

Privacy Policy

Federal HIPAA (Health Information Portability and Accountability Act) mandates the confidentiality of medical information and records for all students over 18 years of age. We are legally prohibited from discussing your student’s health with you unless we have the student’s permission to do so.

If your student provides written authorization to discuss a health issue with you, we can only discuss the specific issue to which the release applies. Written authorization can be provided by having the student complete the Consent/Authorization for Release of Information (PDF) form and return the form to UMKC Roo Wellness - Health Services.

You may return the form by fax to (816) 235-6565. You may also mail it to us at the address below, or if you are going to be on campus, stop by our front desk.

UMKC Roo Wellness - Health Services
5110 Oak Street, Brookside 51 Building, Suite 237
Kansas City, MO 64112

Treatment of patients under 18 years of age

The Consent to Treatment for Minors Form (PDF) is required and must be on file for any student under 18 years of age. We are not able to provide care to minors without proper consent from a parent or legal guardian. Please complete, sign, and return the form to UMKC Roo Wellness - Health Services.

You may return the form by fax to (816) 235-6565. You may also mail it to us at the address below, or if you are going to be on campus, stop by our front desk.

UMKC Roo Wellness - Health Services
5110 Oak Street, Brookside 51 Building, Suite 237
Kansas City, MO 64112

Fees and Charges

Parents often have many questions regarding billing, payment and what the UMKC One Fee covers and does not cover.

• Visit Appointments for an overview of the general Student Health Fee that all students pay with their tuition.
• Visit Student Health Fees for an overview of the services we offer and any associated costs.

UMKC Roo Wellness - Health Services collects payments at the time of services. Currently, we accept payment of cash, check, student account, credit card, and debit card for any fees related to services.

Health Insurance

All currently enrolled UMKC students are eligible to utilize Health Services regardless of their insurance status. When necessary, Health Services can refer students to a specialist in their insurance network.

Students With Insurance

• Visits with associated fees require payment at the time of service.
• Cash, check, student account, credit card, and debit card are acceptable forms of payment.
• Upon request, our front desk personnel can provide a receipt of payment, which can be submitted to your insurance carrier by you or your student.

Students Without Insurance

• Visits with associated fees require payment at the time of service.
• Cash, check, student account, credit card, and debit card are acceptable forms of payment.

Important Insurance Information Your Student Needs to Know

• Make sure your student has a basic understanding of their coverage.
• Make sure your student always carries a copy of their insurance card.

If you are not able to provide insurance for your student, UMKC does offer a student health insurance plan. Please visit Anthem Student Advantage website for information about the Student Health Insurance Plan, and how to enroll for coverage.

Immunization Requirements

Make sure your student submits all necessary immunization records to the proper department. UMKC Roo Wellness - Health Services does not monitor immunization compliance for UMKC’s various schools or programs. All immunizations required for your student’s campus housing, specific schools, or specific programs are maintained by that facility and should be turned in to that specific office.

Keeping Your Student Healthy on Campus

Students should keep a list of current medications as well as any known allergies. While many local pharmacies offer a variety of over the counter items for purchase, we strongly recommend that students keep some basic health care supplies on hand. We encourage you to review Taking Care of Basic Health Needs (PDF), for a thorough list of items to include in a first aid kit.

Encourage your student to get an annual flu shot. Influenza spreads quickly on college campuses and vaccination is the best way students can protect themselves. Many students will not readily get a flu shot without some nudging from their parents. Health Services offers flu vaccinations in the fall months by appointment. Encourage your student to call our office to find out when we will be offering flu vaccinations.

The meningitis vaccine, while not required for enrollment at UMKC, is strongly advised. It is required for all students living in the residence halls. Health Services offers meningitis vaccines year round by appointment, or you may prefer to have your student vaccinated at your primary physician’s office.

Encourage your student to engage in good hygiene practices to help control germs and stay healthy. College environments can provide for easy transmission of many viral, bacterial, and other communicable diseases such as flu, colds, staph infections – MRSA, Scabies Infestations and many others.

After Hours Care

Many parents ask about available options for students to receive medical care when UMKC Roo Wellness - Health Services is not open. Our After Hours Resources (PDF) provides several options for students, depending on the severity of their health concerns.

Mental Health 

Worried about your student? Does he or she have a history of mental health problems? Concerned about symptoms of depression, anxiety, stress, substance abuse, or homesickness? Encourage your student to make an appointment with Counseling Services.

ADD/ADHD

ADD/ADHD testing is not currently available at UMKC. Roo Wellness - Health Services does not prescribe any controlled substances, nor do we prescribe refills for students who are currently taking controlled ADD/ADHD medications. For more information about completing the battery of ADD/ADHD testing community resources, please contact UMKC Roo Wellness - Health Services or Counseling Services office.

Dental, Opthamology/Optometry, Physical Therapy and Radiology

UMKC Roo Wellness - Health Servies does not offer these services. However, there are many local providers in the Kansas City metro area that can. Students can contact our office and speak to our front desk personnel for a list of these offices.