Employee Relations

Employee Relations provides services to create a positive work environment for everyone. We focus on promoting good management practices and workplace behaviors, positive working environments and relationships.

The services we provide

  • Consulting with individuals and departments to foster a positive and productive work environment
  • Providing conflict resolution options, including consultation, facilitation and training
  • Investigating and resolving work-related complaints
  • Advising and training departments on corrective actions and administering the university’s progressive discipline process
  • Providing coaching and training regarding the university’s performance appraisal system
  • Advising individuals and departments on UMKC policy and procedures
  • Provide guidance and information related to the employee assistance program

Complaint Resolution

We can assist in resolving many of the complaints that arise in the workplace.

Many complaints start out as a problem with communication or misconceptions that lead to interpersonal conflict. We can help you with these informal actions.

  • Clarifying expectations
  • Establishing accountability
  • Facilitating understanding
  • Reaching consensus
  • Setting goals
  • Training teams to work effectively

While most complaints can be resolved informally, we can also assist employees and supervisors with formal resolution options.

Confidentiality

If you need to discuss a matter with the employee relations staff, we will maintain confidentiality in a manner consistent with state and federal regulations. Some situations may require further investigation or consultation with other campus representatives. In such cases, employees will be consulted and information will only be shared with other individuals on a need-to-know basis.