If you staying at the residence halls as part of a summer conference
please go to our
ResNet is part of UMKC’s high-speed campus network. This service is provided by UMKC and Information Services to residents of the UMKC student housing. ResNet provides fast and reliable Internet access from the comfort of your room.
Minimum Requirements for Connection to ResNet
There are three requirements for connecting to ResNet:
- Your computer must have an existing network card or an available USB port
- Wired Network Connection
- Built-in Ethernet port
- USB network adapter along with a network patch cable
- available for purchase from the UMKC Bookstore if needed
- Wireless Connection
- 802.11n or better wireless adapter
- Your computer must be running Windows 10 or macOS 10.9.5 or better.
- You must connect your computer to the power outlet via a surge suppressor.
Students connecting to the campus network at the Residence
Halls will be required to install the SafeConnect compliance management client. This
client is designed to ensure students are
running up-to-date operating systems and anti-virus software.
Please follow the links below for more
information on SafeConnect.
SafeConnect System Overview
Installation and Usage
If you cannot gain access to the residence hall network after reviewing the
documentation above, please contact the
IS Technology Support Center by phone at 816.235.2000 or email at
At the Technology Support Center, technicians can assist you in troubleshooting the nature of the
problem and quickly find the solution or walk you through the
resolution of the problem. If not, the Technology Support Center works
closely with other IS departments to escalate the call to a
second-tier support technician. This level of support is
responsible for ensuring your personal computer in use at the
Residence Hall is able to securely access network resources.
In doing so, we can assist with issues involving data jack
connectivity, security patch installation, virus removal, system
stability and other activities that directly affect your ability
to get online. For other types of
computer repair issues,
you are advised to use any service and support plan that was
purchased with the computer or any number of
specializing in these types of fix-on-fail services.