Refunds due to dropping a class or withdrawal from the University are subject to various conditions such as deadlines. In exceptional cases, such as the death of a student, a 100% refund may be authorized at any time during the semester.
No refund shall exceed the amount paid. Deductions may be made from the refund amount for any other financial obligations owed to the University of Missouri-Kansas City.
If your last method of payment was with a credit card, the refund will be electronically transferred back on the credit card up to the amount of the credit card payment.
Students reducing hours or withdrawing from school who have received financial aid should check with the Financial Aid and Scholarship Office to see how these actions will affect your aid award.
A student who drops or withdraws and believes a greater refund than allowed for in the established schedule should be authorized may fill out a Petition for Refund Exceptions.
Refunds sent by direct deposit take on average of 3-4 business days to appear in your bank account. Refund checks sent by mail take on average of three weeks from date mailed to arrive to you. Refund checks are mailed once a week on Tuesdays from processing centers in Texas or South Carolina.
Please make sure your direct deposit information is updated in TouchNet and update your addresses in Pathway in order to receive your refunds in a timely manner.
Please contact the Cashiers Office if you do not receive your check after three weeks of the mailing date.
You drop classes the same way you register for classes. You must withdraw from the class yourself. No one — including faculty and advisors — can withdraw for you. If you require advising or have questions, contact your academic advisor before withdrawing. A total withdrawal from all classes for a term must be completed by using the Exit Survey.
Confirm your withdrawal by printing a copy of your class schedule from Pathway or obtaining a copy from the Office of Registration and Records.
Undergraduate and graduate student withdrawal deadlines differ and are strictly enforced. Withdrawing from classes does not release you from your financial obligations to the University.
If you have questions about dropping a class, contact the Office of Registration and Records at 816-235-1125.
Beginning with the Fall 2021 semester, UMKC has partnered with GradGuard to offer the Tuition Protection Plan. We are providing this opportunity for all of our students to purchase. You will have the opportunity to purchase this protection when you receive your first billing statement for each semester through TouchNet.
Under UMKC's withdrawal policy, you may not be eligible for a full refund if you have to withdraw from your courses. Whether you pay for school from personal savings, a college savings plans, or through student loans, you still may owe for tuition, room/board, and fees for the semester.
The Tuition Protection Plan can help protect your valuable investment if you have to withdraw unexpectedly for a covered illness, injury, or mental health reason. This plan complements and enhances UMKC's refund policy so you can enjoy more peace of mind. We recommend that all students consider the Tuition Protection Plan – because life doesn't always go by the book. Students and/or parents can purchase prior to the first day of class.
If you have any questions, you can connect with our tuition insurance specialists at (877) 794-6603.
COVID-19: Temporarily accommodating certain claims if the student gets sick and withdraws from school
Review Period: If you are not completely satisfied, you may request a refund of the unearned premium as long as you haven’t initiated a claim. Premiums are non-refundable after this period.
Click here for COVID 19 COVERAGE LIMITATIONS AND SPECIAL ACCOMMODATIONS
Recommended/offered/sold by Allianz Global Assistance. Underwriter: Jefferson Insurance Company. Plan incl. insurance & assistance services. Terms & exclusions (incl. for pre-existing conditions) apply. Plan & Pricing details, disclosures. Insurance billed separately through GradGuard.
Payment plans available for residents of CO – call (877) 794-6603 for details
NOTE: UMKC is not compensated if you choose to purchase the Tuition Insurance Plan. We offer this insurance because we care about our students.
The enrollment date is based on the undergrad academic calendar. If you are not an undergrad, sign-up dates may vary. Enrollment must be before the first day of class for your program of study.
Checks for approved claims will be sent to the student by GradGuard. It is the responsibility of the student to pay the covered items on their student account from the proceeds of the check.
If Financial Aid is sufficient to cover all fees on a student account, a refund will be processed.
Financial aid refunds are processed by the Cashiers Office. The receipt of a financial aid refund does not necessarily mean all prior term balances have been paid, or that all current semester charges have been applied to the account. Students are responsible for verifying the status of their current and prior semester charges.
Dropping or adding of classes at any point in the semester may result in additional charges or the reduction of aid, which would create student account balances. In addition, charges from the bookstore, Swinney Recreation Center, the Parking Office, the Student Wellness Center and the One Card Office are often posted to the student account after financial aid is disbursed. The student is responsible for paying these charges, even if the charge was initiated after financial aid was disbursed.
While the Cashiers Office cannot require the student to apply financial aid from a new aid year toward charges from a previous aid year, students with an unpaid past term balance may have their refunds sent directly to the Cashiers Office to cover the outstanding debt. UMKC is not responsible for any fees incurred by the delay in disbursement as long as the aid is still disbursed within federal guidelines.
Excess federal financial aid from one semester will be automatically credited toward any balances from prior terms in the same financial aid year. All allowable prior term balances will be paid before any refund is issued to the student. Financial aid applied to a prior semester balance in the same academic year is not refundable. Any other loan, VA benefit, or scholarship funds will be applied to any prior term balance unless specifically indicated for a certain semester by the issuer of that aid. Students who have initiated a repayment agreement are not exempt from aid applying to prior term balances.
Occasionally the Financial Aid and Scholarship Office makes adjustments to both current and previous semester terms financial aid award for a variety of reasons, including but not limited to, 1) total withdrawal from the University, 2) a student’s reduction in credit hours, 3) a student receiving aid at another University, and 4) a student losing eligibility for a particular type of aid. Any balance created by the adjustment of a financial aid award is due immediately and is subject to enrollment holds and transcript holds regardless of the invoiced due date.
Direct deposit expedites tuition and fee refunds. It shortens the processing time for tuition refunds to three to four business days. We encourage you to sign up for direct deposit.
View instructions for setting up direct deposit (PDF)
Direct deposit information remains active from the time it is set until you cancel it. All refunds scheduled for direct deposit will go directly into the specified bank account and cannot be canceled by our office. Please make sure all information for your direct deposit account is up to date.
View and update your account information on Pathway
Without direct deposit, it may take three weeks for you to receive your refund check. Refund checks are cut only once a week and are mailed directly from Columbia to your local address on file. Please make sure your addresses are correct in Pathway. If you do not receive your check after three weeks then please contact the Cashiers Office.
Refundable fees include the educational, nonresident, student activity, information technology and any related miscellaneous fees. Students who have registered for courses, made payment for fees and who subsequently cancel their registration before the first day of classes are eligible for a full credit.
Students whose course has been canceled by the department will receive 100% credit of class fees for that course.
Students who are dropped for nonpayment, withdraw from the University or reduce their course load after classes have begun are subject to the refund schedule.
These fee refund schedules and percentages are a general guideline based on the start date of most courses. For courses or programs that do not meet or begin during the normal session dates, refund amounts are based on the length of the course and date of withdrawal or written policies for that program.
